1. What is Jahaazi?

Jahaazi is an exclusive online store offering premium marine-themed merchandise, including apparel, accessories, collectibles, and lifestyle products inspired by the seafaring world.

2. How can I place an order?

Simply browse our collection, select your desired product, choose the size/variant (if applicable), and click “Add to Cart.” Once ready, proceed to checkout and complete your order securely.

3. What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and secure wallet payments. International payments are also supported through trusted gateways.

4. Do you ship worldwide?

Yes! We ship both within India and internationally. Shipping rates and timelines vary depending on your location.

5. How long will delivery take?

• Within India: 5–7 business days

• International Orders: 10–15 business days
  (Delivery times may vary depending on customs and local courier services.)

6. How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number to monitor your shipment’s progress.

7. What is your return & exchange policy?

We offer easy returns and exchanges within 7 days of delivery, provided the product is unused, unworn, and in original condition with tags intact. For more details, please visit our [Return Policy] page.

8. What if I receive a damaged or wrong product?

We’re sorry if that happens! Please contact our support team within 48 hours of receiving the product with pictures, and we’ll arrange a replacement or refund.

9. Do you offer custom designs?

Yes! For bulk or personalized marine merchandise (like mugs, t-shirts, or caps), please reach out to us at support@jahaazi.com.

10. How can I contact Jahaazi?

You can reach us at:
📧 support@jahaazi.com
📞 +91-9316073905
We’re available Mon–Sat, 10 AM – 6 PM IST.